Thank you for shopping with us at Digital PC Store. We want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to help.

At Digital PC Store, we strive to provide quality products and services. If you are not completely satisfied with your purchase, we offer a refund policy under the following terms:

1. Eligibility for Refund

You may be eligible for a refund if:

  • The product is defective or damaged upon delivery.
  • The wrong product was delivered.
  • The product does not match the description on our website.
  • The product is returned in its original condition, unused, and with all packaging and accessories.

2. Non-Refundable Items

The following items are not eligible for a refund:

  • Products without original packaging or missing accessories
  • Customized or special-order items

3. Refund Process

  1. Initiate a Request:

    • Contact our support team at atul@digitalpcstore.com or call +91 7428995553 within [3] days of receiving your order.
    • Provide your order details and the reason for the refund request.

  2. Approval & Return:

    • If eligible, we will provide return instructions.
    • You must return the item in its original condition within [3] days of approval.
    • Return shipping costs may be borne by the customer unless the return is due to our error.

  3. Processing the Refund:

    • Once your return is received and inspected, we will notify you of the refund approval.
    • Approved refunds will be credited back to your original payment method within 7-10 business days.

4. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

5. Changes to Refund Policy

We reserve the right to modify this refund policy at any time. Please review this policy periodically for updates.

For any refund-related queries, contact us at:
📞 +91 7428995553
📧 atul@digitalpcstore.com